Shipping policy

Thank you for visiting Luxlinng and shopping with us. We are committed to delivering your orders accurately, securely, and on time.

🛍️ Order Processing
All orders are processed within 1–3 business days (Monday through Friday), excluding weekends and public holidays.
Once your order is confirmed, our fulfillment team will carefully prepare and package your items to ensure they arrive in perfect condition.

🚚 Shipping Times
Standard Shipping: 7–12 business days – $4.99
Shipping times refer to business days only and do not include weekends or public holidays. All shipping times are estimates; actual delivery times may vary due to factors such as weather, holidays, or carrier delays.

📦 Shipping Details
Order Cut-off Time: 5:00 PM (Eastern Time)
Processing Time: 1–3 business days
Shipping Time: 7–12 business days
Shipping Area: Within the United States only
Orders submitted after the daily cut-off time will be processed on the next business day.

📮 Shipping Carriers
We partner with trusted carriers—including USPS, FedEx, UPS, and UniUni—to ensure reliable delivery service.

🔎 Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for the tracking information to update.

✔️ Address Accuracy
Please carefully review your shipping information before submitting your order. We are not responsible for any delivery delays or lost packages resulting from incorrect or incomplete address details.

✏️ Order Modifications or Cancellations
If you need to modify or cancel an order, please contact us as soon as possible. Once an order has entered the processing stage, it may no longer be possible to make any changes.

🛡️ Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us atsupport@luxlinng.com; we will assist you in resolving the issue with the carrier or arrange for a replacement shipment.

🔁 Returns & Exchanges
For detailed information, please visit our "Refund & Return Policy" page. Contact Information
Headquarters Address: 2590 N. Academy Blvd., Colorado Springs, CO 80917, USA

U.S. Warehouse & Fulfillment Center: 17300 Railroad Street, Unit D
City of Industry, California 91748
📧 Email: support@luxlinng.com
📞 Phone: +1 (315) 202-9675